Karl Hosking

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Activity overview

Latest activity by Karl Hosking
  • Karl Hosking created an article,

    Revit Crashes to Desktop on Startup

    A common cause of Revit crashing during startup (without triggering an Autodesk Crash Error Report), is corrupted Revit plugin session data.   If you're experiencing Revit Crashing on startup and h...

  • Karl Hosking created an article,

    Troubleshooting Vault Server

    To troubleshoot Autodesk Vault Server, A2K Support agents need a copy of the Vault Server logs, typically found on the Server under the below directory; C:\ProgramData\Autodesk\VaultServer\FileStor...

  • Karl Hosking created an article,

    ADLSDK_STATUS_AUTH_PENDING

    Recently I came across this error whilst troubleshooting a failing AutoCAD 2021 install on a Windows 7 desktop that had a recent Windows Update applied. Initially, upon starting AutoCAD the error r...

  • Karl Hosking created an article,

    Generate a Network License File

      Autodesk license file creation for the use with Multi-User licenses can be generated by either Primary or Secondary Administrators using the below link; Generate Autodesk Network License File   ...

  • Karl Hosking created an article,

    Remote Desktop Support

    Many of the technical complications we encounter here on the A2K Technologies support desk require the support technician to review and address your complication via a remote desktop connection. Fo...

  • Karl Hosking created an article,

    Problems with Service Pack 1 - Bluebeam Revu 2019

    Issue We've had reports of the recent service pack 1 for Bluebeam Revu 2019 is causing complications with many users.   Solution To restore your version of Bluebeam Revu 2019 to the original releas...

  • Karl Hosking created an article,

    Autodesk Named-User licensing

    Over the past few years, Autodesk has been transitioning from legacy licensing methods into Named-User licensing. Given time, this new Named-User license method will eventually replace both Standal...

  • Karl Hosking created an article,

    Legacy Autodesk Products

    The A2K Technologies support desk is happy to assist with resolving complications for all current versions of your installed Autodesk software. Autodesk Software includes; AutoCAD including toolse...

  • Karl Hosking created an article,

    Rapid Start: Working from home with Autodesk products

    Recently, we've had an increase of questions asking about how to work from home with their Autodesk software. And as either an Autodesk Software user or an IT Administrator, if you're keen to know ...

  • Karl Hosking created an article,

    Inventor locked up after starting cursor loading

    Issue We've seen a few cases recently where Inventor fails to load after startup, and the mouse cursor is blinking and loading non-stop.   Solution The cause appears to be due to the installed Anti...