They say the only thing in life that's constant is change. This is especially true in business.
As seasons shift and requirements readjust, you may need to downsize. Here's how:
Break-Up with your Autodesk Subscription
(It's not you, It's me!)
Step 1: Sign in
First things first, sign in to your Autodesk Account You know the drill.
Step 2: Find your subscription
Head over to the 'Billing & Orders' section, and then click on 'Subscriptions & Contracts' . Find the product you’re ready to say goodbye to.
Step 3: Turn off auto-renew
Scroll down to the 'Renewal Details' section and look for the Auto-Renew option. Click 'Turn off' and follow the prompts. And voilà, you're done!
What happens next?
From here, the subscription will just run out the clock.
By turning off the auto-renew, it won't cancel your subscription straight away, you will still have access until your contract expires. Some contracts can run for up to 3 years and comes with a decent discount, but can also be an issue if you need to remove an extra seat from your books. Keep this in mind when locking in any new seats and do what works best for you.
What about my files?
Project Files:
Don't worry, you'll still be able to view your files using a free Autodesk viewer. Your masterpieces are safe!
Cloud Storage:
You’ll have access to your cloud-stored documents for 30 days after your subscription ends. After that, they might disappear, so be sure to save anything important!
Quick tips:
- If you change your mind before your subscription expires, just turn auto-renew back on & or speak to your friendly Arkance rep to get you sorted out.
- Expired subscriptions can’t be restarted, but you can always get a new one if you miss it. This may mean that you lose out on any legacy discounts that may apply, so make sure you keep an eye on your inbox or portal for renewal dates.
- Free trials expire automatically after 30 days. But, if you think the trail is 'The One', you can simply upgrade it to a subscription. Reach out here and we can get you sorted.
Upgrading or Downgrading
Cutting to the chase, there is no real way to up or downgrade your software.
There are certainly instances where your requirements change, but the crux of the matter is that once you make the purchase, you will need to ride our the contract for that license.
For example, you may have a Revit license and decide that you'd like to upgrade to an AEC Collection. It's not possible to fold in the Revit to this new purchase, you will need to decide if you wait until the original Revit runs out or purchase the AEC, and run both for a short time. Same goes for the reverse.
The good news is that there is a 30 day cooling off period (from subscription start date), so if you change your mind during this time or need a collection as opposed to a stand-alone product, you can do so.