We get assigned lots of labels at work. From your job title, to that nickname that you just can't shake, the 'fix it' person for that one thing only you know how to do and sometimes, even your name.
The world of Autodesk is no different. Here's a cheat-sheet for who's who within the Autodesk Portal.
The Main Crew & What they Do
Primary Admin:
- The big cheese! There is only one per team.
- Manages users and their access to products, assigns roles, and handles single sign-on setup.
- Usually starts off as the initial purchaser or contract manager, but the baton can be passed to someone else.
- Also, they're the main contact point for Autodesk & your trusty reseller (*wink*).
Contract Manager:
- The money guru! One per subscription or contract. (There may be multiple contracts within a company, depending on when subs were purchased and if they have been aligned to renewal dates)
- Handles all the billing and renewal jazz and can assign new subscriptions or shuffle them between teams.
- Receives subscription notifications, renewals and keeps the software going.
Secondary Admin:
- The trusty sidekick! Multiple allowed per team.
- They help the primary admin with user management and can even take over the big chair if needed.
- Also, they've got their fingers in the billing pie and can peek at product usage reports.
Single Sign-On (SSO) Admin
- The access wizard! Multiple per team.
- They're all about managing user access and can also dive into those product usage reports.
- They're the go-to folks for setting up that single sign-on magic.
How to Switch Up Admin Roles
- Sign into Autodesk Account at manage.autodesk.com.
- Navigate to User Management > By User.
- Select the user getting a promotion and give them a high five! Or the user who is stepping down from the podium.
- Click on "Change Role."
- Select "which admin you want" and hit "Save."
A couple of things to keep in mind!
If you switch a primary admin, the former one slides into a secondary admin role and only a secondary admin can be promoted to the primary admin thrown.