Inventor locked up after starting cursor loading

Issue

We've seen a few cases recently where Inventor fails to load after startup, and the mouse cursor is blinking and loading non-stop.

Solution

The cause appears to be due to the installed Anti-virus software, which will need to be investigated by the System Administrator as the first step of troubleshooting.

More information on this problem here;

https://knowledge.autodesk.com/support/inventor/troubleshooting/caas/sfdcarticles/sfdcarticles/Cursor-is-flashing-and-nothing-can-be-done-once-Inventor-started.html

Once the AV has been checked, configured, disabled or uninstalled, and if the problem still persists, please reach out and we'll double-check the system and find out what's going wrong.