News
Autodesk Manage Portal & Product Access Issue
Posted by Karl Hosking on 23 March 2018 09:43 AM

Autodesk are currently experiencing complications with their Manage Portal and product access appears to be impacted.

If you find that you're unable to use your Autodesk product, please log a support case with the A2K Support desk, advising;

 - What product and version is impacted

 - When the product last worked

 - Can you see your product listed correctly via the Autodesk Manage Portal

 - Is the product assigned to the required user, or is it missing and not available for selection.

 - Also include screenshots of your Manage Portal, along with any licensing errors that you've been prompted with.

From there, A2K Support Staff will be working with Autodesk for updates on time until resolution.


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