Knowledgebase : Installation and Licensing
Assign a User to a Term Licence or Rental Licence
TIP TITLE:      Assign a User to a Term Licence PRODUCT:      Any Rental Licence AUTHOR:        Kent Watson - _Technical Consultant_ Issue: You are not able to use your rental product after successfully downloading and installing it on your system...
Autodesk AVA and Activations
The process of manually activating licenses is slowly becoming a thing of the past. However, there are still rare occasions where an activation code is needed to license your Autodesk software. In particular, Home Use licenses for a Multi-user network lic...
Downloading & Installing Autodesk Software
Tip Title: Downloading & Installing Autodesk Software Author: Kent Watson - _Technical Consultant, A2K Technologies_ Use thiswhen 1. Users have issues downloading from Subscription Center 2. Users are not on Subscription, but want access to their ...
Recap Version to Use/Download – Pro v Suite Version
TIP TITLE:      Recap Version to Use/Download - Pro v Suite Version PRODUCT:      Recap AUTHOR:        Alan Barney - _Tech Support_ Issue: The Recap version that is with my Autodesk Design Suite is not the latest version and Recap Pro seems to hav...
Autodesk Application Manager Stalls at Pending
TIP TITLE:      Autodesk Application Manager Stalls at Pending PRODUCT:      AutoCAD 2015 (+Verticals), Revit 2015 , Inventor 2015 , Navsiworks 2015, 3DS Max 2015, Recap, ADS 2015 AUTHOR:        Alan Barney - _Tech Support_ Issue: When you try to ...
Home Licence Request – Network Serial Number
TIP TITLE:      Home Licence Request - Network Serial Number PRODUCT:      AutoCAD (+ Verticals), Revit, Inventor, 3DS Max, NavisWorks, ASD AUTHOR:        Alan Barney - _Tech Support_ Issue: Install Autodesk product on home PC or laptop for Home U...
Home Licence Request - Standalone Serial Number
TIP TITLE:      Home Licence Request - Standalone Serial Number PRODUCT:      AutoCAD (+ Verticals), Revit, Inventor, 3DS Max, NavisWorks, ASD AUTHOR:        Alan Barney - _Tech Support_ Issue: Install Autodesk product on home PC or laptop for Hom...
Autodesk 2015 program not getting licence after updating Network ...
TIP TITLE:       PRODUCT:      AutoCAD 2015 (+verticals), Revit 2015, Inventor 2015, 3DS Max 2015, NavisWorks 2015 AUTHOR:        Alan Barney - _Tech Support_ Issue: After upgrading your network LIC file when you try to open a networked Autodesk 2...
Program closing immediately after program screen appears – Corrup...
TIP TITLE:      Program closing immediately after program screen appears - Corrupt CascadeInfo.cas file PRODUCT:      AutoCAD (+verticals) , Revit, Inventor, 3DS Max Design, NavisWorks, ASD AUTHOR:        Alan Barney - _Tech Support_ Issue: When o...
Download current and previous versions of Autodesk products using...
TIP TITLE:      Download Current and Previous versions of Autodesk Products using Autodesk Virtual Agent PRODUCT:      All Autodesk Products AUTHOR:        Alan Barney - _Tech Support_ Issue: Download current and previous versions of Autodesk prod...
Error 0xc0000142 opening Autodesk 2015 products
TIP TITLE:      Error 0xc0000142 opening 2015 products PRODUCT:      AutoCAD 2015 (+verticals), Inventor 2015, Revit 2015, 3DS Max Design 2015, NavisWorks 2015 AUTHOR:        Alan Barney - _Tech Support_ Issue: When opening a 2015 Autodesk product...
Upgrade Autodesk Network Licence Manager (LMTools)
TIP TITLE: Upgrade Your Network Licence Manager PRODUCT: LMTools AUTHOR: Kent Watson - _Technical Consultant_ Issue: The Autodesk 2015 version products require you to upgrade to LMTools 11.12 for the licences to actually work. You wa...
How to Request a Previous Version Serial Number
Below are some links outlining how to request a PREVIOUS VERSION SERIAL NUMBER for any product you have on subscription. This is done through the Autodesk Subscription Centre [1]. You will need to be a CONTRACT ADMINISTRATOR or a SOFTWARE COORDINA...
How to Install,& Configure the NLM and Configure your Product for...
The following links take you through installing and configuring your network licence manager (LMTools), how to configure your software to be a network licence install, and where to request your licence file (A2K is happy to request the licence fil...
Installing Autodesk Software gives error “The system cannot open ...
TIP TITLE: Installing Autodesk Software gives error "The system cannot open the device or file specified:" PRODUCT: All Products AUTHOR: Kent Watson - _Technical Consultant_ Issue: Installing Autodesk products gives the error message "T...
Installing a new network licence file
The following video explains how to install a new network licence file into LMTools While it may not be necessary we always recommend install the latest version of LMTools
Network Licensing - List of FlexNet errors
TIP TITLE:      List of FlexNet errors PRODUCT:      any Autodesk product AUTHOR:        Florian Neumayr - Application Specialist Issue: You get only a flexnet error number when opening an Autodesk product. Lookup: Error Code Description -1 ...
List of Autodesk installation errors
TIP TITLE:      List of Autodesk installation errors PRODUCT:      any Autodesk product AUTHOR:        Florian Neumayr - Application Specialist Issue: You get an installation error with number when installing an Autodesk product. Lookup: FAILU...
Product Design Suite - Where is AutoCAD 2015 Vanilla?
TIP TITLE:      Where is AutoCAD 2015 Vanilla? PRODUCT:      AutoCAD AUTHOR:        Edmund Hiew - _Technical Consultant_ Issue: After installing the Product Design Suite 2015, it is quite annoying to not be able to launch Autodesk 2015 Vanilla; yo...
Inventor 2016 is not activating from Plant Design Suite Ultimate ...
Autodesk have finally addressed a problem found with Plant Design Suite Ultimate 2016 - Inventor installing with the wrong product key. The below Autodesk article discusses the steps required to correctly install Inventor Tube & Pipe from the Plant Desi...